Privacy Policy

Personal Information You Provide
‍
When you register for an account and use our Services, we may collect the following personal information:

‍Account Information:
- First and last name
- Email address
- Phone number
- Username and password

‍Address Information:
- Street address
- City, state/province
- ZIP/postal code
- Country

Information We Collect Automatically
‍
‍Technical Information:
- IP address and location data
- Device identifiers and browser information
- Operating system and device type
- Website usage data and analytics
- Session information and timestamps

‍Transaction Information:
- Payment details and transaction history
- Account activity and usage patterns
- Communications with customer support

‍Communications:
- Records of calls, emails, and live chat interactions
- Messages and correspondence with our team

Information from Third Parties
‍
We may receive information about you from:
- Third-party service providers (payment processors, analytics providers)
- Publicly available sources for fraud prevention and compliance
- Business partners and affiliates (with your consent)

We process your personal information for the following purposes:

Service Provision

- Account Management: Creating and maintaining your account, authenticating your identity
- Service Delivery: Providing and operating our Services, processing transactions
- Customer Support: Responding to inquiries, providing technical assistance
- Security: Preventing fraud, protecting against unauthorized access

Legal Basis (where applicable)
‍
- Contract Performance: Processing necessary for providing Services you've requested
- Legitimate Interests: Improving our Services, preventing fraud, business operations
- Legal Compliance: Meeting regulatory requirements and legal obligations
- Consent: Marketing communications and optional features (where consent is obtained)

Communication

- Service Communications: Important updates, security notifications, account changes
- Marketing Communications: Promotional offers, news, and product updates (with your consent)
- Research and Development: Analyzing usage patterns to improve our Services

We do not share your personal information for marketing purposes with external companies without your explicit consent. Your information may only be shared with our trusted third-party partners to enable us to provide our Services to you.

Service Providers and Third-Party Partners

We may share your information with trusted third-party vendors and hosting partners who provide:
- Payment processing and financial services
- Fraud prevention and security services
- Cloud hosting, storage, networking, and related technology
- Customer support and communications
- Analytics and performance monitoring
These third-party vendors may collect and store your data on our behalf, but we maintain ownership of all databases and associated rights.

Legal and Business Disclosures

We may disclose your personal information to third parties only in the following circumstances:
‍
‍Required Disclosures:
- To comply with legal processes, court orders, or regulatory requests
- To investigate, prevent, or take action regarding illegal activities or suspected fraudT
- o address situations involving potential threats to physical safety
- To enforce our Terms and Conditions or protect our legal rightsBusiness

Purposes:
- To our subsidiaries, affiliates, or associated offices
- To vendors, partners, agents, licensees, representatives, and professional advisors
- For business continuity and security purposes
- In connection with a merger, acquisition, sale of assets, financing, reorganization, or similar business transaction

‍With Your Permission:
- For any other purpose when you have provided explicit consent
- To provide partner-sponsored feature enhancements (with your consent)

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability
-Request access to your personal information
- Receive a copy of your data in a portable format

Correction and Updates
- Correct inaccurate or incomplete information
- Update your personal details

Deletion and Erasure
- Request deletion of your personal information
- Exercise your "right to be forgotten" (where applicable)

Processing Restrictions
- Object to certain types of processing
- Restrict how we use your information
- Withdraw consent (where processing is based on consent)

Marketing Opt-Out
- Unsubscribe from marketing communications
- Manage communication preferences

‍To exercise your rights: Contact us at support@preciser.io. We will respond to your request within 30 days and may require identity verification.

We are committed to:
- Safeguarding all personal data that you provide
- Ensuring that it remains secure and confidential
- Taking all reasonable steps to ensure that personal privacy is respected

Storage Infrastructure
We use third-party vendors and hosting partners to provide the necessary software, hardware, storage, networking, and related technology required to operate our Services. All data is stored electronically on our computers and servers in various secure physical locations.

Security Measures
We maintain electronic, physical, and procedural safeguards to protect your personal data from:
- Unauthorized disclosure or access
- Misuse, loss, or corruption
- Computer viruses and other sources of harm

‍Technical Safeguards:
- Encryption of data in transit and at rest
- Secure network infrastructure with firewalls and intrusion prevention
- Regular security audits and vulnerability assessments
- Access controls and authentication systems

‍Operational Safeguards:
- Limited access to personal data on a need-to-know basis
- Employee training on data protection
- Strict access controls for staff members and third parties
- Regular backup and recovery procedures

Security Limitations
‍Important Notice: No method of electronic data storage, wireless transmission, or data transmission over the Internet can be guaranteed 100% secure. While we implement reasonable security measures, we cannot warrant or ensure absolute security of any information you transmit via our Services.

Your personal information will be retained only as long as necessary to carry out the purposes set out in this Privacy Policy, unless longer retention is required by applicable law.

‍Retention Principles:
- We will not retain your personal information beyond the necessary period
- Retention of your personal information is subject to periodic review
- We may keep anonymized forms of your personal information for statistical purposes without time limits, where we have a legitimate and lawful interest

‍Specific Retention Purposes:
- Provide our Services to you
- Comply with legal and regulatory requirements
- Resolve disputes and enforce our agreements
- Pursue legitimate business interests

When information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies and applicable laws.

Your personal information may be transferred to and processed in countries other than your country of residence. When we transfer data internationally, we implement appropriate safeguards to ensure your information remains protected, including:
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions by regulatory bodies
- Other legally recognized transfer mechanisms

What Are Cookies?
Cookies are small text files stored on your device when you visit our Website. We use cookies and similar technologies to:
- Remember your preferences and login information
- Analyze website usage and improve performance
- Provide personalized content and advertisements
- Prevent fraud and enhance security

Types of Cookies We Use
- Essential Cookies: Required for basic website functionality
- Performance Cookies: Help us understand how visitors use our Website
- Functional Cookies: Remember your preferences and settings
- Marketing Cookies: Deliver relevant advertisements (with your consent)

Managing Cookies
You can control cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

We do not knowingly collect personal data from children under the age of thirteen (13) or the applicable age of digital consent in any particular jurisdiction.

‍Important Guidelines:
- Minors under the applicable age of digital consent are not permitted to use our Services
- Any personal data provided in connection with our Services must be provided by a parent, guardian, or team adult
- We will delete any information later determined to have been collected from an underage user

‍For Team/Group Accounts:Account administrators and coaches may add minors as users to team rosters or provide direct invite codes to such users only with express written consent from a parent or legal guardian. Please note: We are not liable for obtaining such consent on behalf of any team or organization.

If you believe a child under the applicable age has provided us with personal information, please contact us immediately so we can take appropriate action.

Preciser is compliant with privacy and data protection laws that apply to our operations. Please note: Privacy laws in various jurisdictions are subject to change from time to time.

‍Our Compliance Approach:
- We follow applicable data protection regulations including GDPR, CCPA, and other relevant laws
- We implement appropriate safeguards for international data transfers
- We regularly review and update our practices to maintain compliance

‍Important Limitation: Except as expressly stated in this Privacy Policy, we do not accept obligations regarding personal data handling beyond those mandated by law in the countries with jurisdiction over Preciser under any given circumstances.

We may periodically update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or other factors. The most current version of this Privacy Policy will always govern our use of your data and will be available at https://www.preciser.io/privacy-policy.

‍By continuing to use our Services after changes are made, you acknowledge your agreement to the updated Privacy Policy terms.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

‍Preciser Inc.
Email: support@preciser.io
Website: https://www.preciser.io/contact

‍For users in the European Union, you also have the right to lodge a complaint with your local supervisory authority if you believe our processing of your personal data violates applicable law.